Reviews
At Browns Heating & Cooling, our reputation is built on real results and real customer experiences. From AC repair and furnace installation to indoor air quality and commercial HVAC work, customers across Chicago trust us for reliable service, honest pricing, and consistent results.
“My family and I had a great experience with Browns Cooling! Our furnace stopped working the night before Christmas Eve. Our home was freezing, however Browns took a last min appt on Christmas Day to repair our furnace. They also offer financing which was amazing. We had our new furnace installed right before NYE. The installation and parts costs were very reasonable and the quality of the new furnace is wonderful! I highly recommend Browns Cooling!”
“We had our air conditioning system replaced recently, and the whole process went smoothly. The crew arrived, checked the existing setup, and explained what needed to be done in simple terms. Installation was done the same day, and they kept the work area tidy throughout. The new unit has been running consistently, and the airflow feels balanced across the house. Overall, the service was handled professionally, and the cooling performance has noticeably improved.”
“I had the best boiler installation ever performed by Jon and William. Their team arrived on time, treated my property with care, and thoroughly explained how to use the new system. Their efforts have brought me so much joy!”
“The maintenance services from Browns Heating and Cooling have saved me from unexpected breakdowns. Their inspections are incredibly detailed, and they always provide honest feedback. I’ve never had a surprise bill or unnecessary recommendation, which I greatly appreciate. I wholeheartedly recommend them!”
“Browns Heating & Cooling did a great job installing the HVAC system in our studio. The team was professional, efficient, and made sure everything was set up properly, creating a comfortable environment that’s important for our daily work. Highly recommend them for reliable HVAC installation.”
The techs arrived exactly on time at the start of the appointment window, and quickly found the issues (dirty condenser coils, refrigerant top-off, and system sealant to address the small leak). Ramond clearly explained the impact of each along with the cost to fix, then confirmed which services I wanted and what my total would be before starting the work. I also appreciate that Ramond answered all my dumb questions about how air conditioning actually works; he's a great science teacher 🤓.
The cost was less than I expected for a next-day service (coil cleaning $239, sealant $285, and a few pounds of refrigeratant was $370).
During the payment process, the tech didn't prompt for a tip, unlike most companies. So don't forget to ask them for their Zelle/Venmo if you want to send a tip
Angelique on the phone gave clear instructions on what I needed to do before the service guys showed up. Ramod & Eric were courteous and wore shoe covers as they entered the house. They took a quick look and knew what needed to be done immediately.
As a Realtor, I’ve changed many an AC units and their prices were very fair. We ended up repairing instead of a new AC unit. The repair was less than what he originally quoted. How is that for honest service?! Amazing!
They will have to come back for a service ($99) as we ran out of time.
I can highly recommend Browns Heating & Cooling without any hesitation.
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Looking for a company you can rely on for heating and cooling services in Chicago? Call now (708) 536-8134 or book your appointment online.